FAQ – Money Transfers with Fonmoney

Fonmoney offers money transfers to Cuba, Venezuela, Colombia, Argentina, Brazil, the Dominican Republic, Mexico, the Philippines and more. You can find the full list on the Transfer money abroad page.

Select the destination country, enter the amount and choose your payment method. After confirmation the transfer is processed. Depending on the product, the recipient receives the funds in their bank account or as cash. Registration is not required.

Fees depend on the destination country, amount and payment method. Before you confirm, you see the full cost: fee, exchange rate and the amount the recipient will receive. No hidden charges.

That depends on the destination country and product. Bank transfers are usually processed within 1 to 3 business days. Cash deliveries to Cuba take 2 to 3 business days. The exact timeframe is shown before you confirm your payment.

For money transfers, Fonmoney accepts: credit card or debit card, bank transfer and MyBank. Available methods may vary depending on your location. Details are available on the Payment methods page.

Yes. Fonmoney is regulated by the Banco de España and the FCA in the United Kingdom. All transactions are processed over an SSL-encrypted connection. Learn more on our Is Fonmoney safe? page.

Yes. If a transaction cannot be completed, Fonmoney refunds the amount in full. Contact our support team via the contact page — we handle every case individually.

After completing your payment you will receive a confirmation email with the details of your transaction. You can check the status at any time in your account on fonmoney.com.