How It Works

Here is how to send money abroad and top up mobiles with Fonmoney — step by step.

★★★★☆ 4.2 on Trustpilot · 3,900+ reviews

How to send money abroad

Bank transfer, card or cash — in 3 steps

1

Register

Create your free account and enter the recipient’s details.

2

Pay

Choose your payment method: credit card, bank transfer or MyBank.

3

Done

Your recipient receives the money in their bank account, on their card or in cash.

How to top up a mobile

Phone credit in seconds — no registration needed

1

Choose country and number

Select the recipient’s country and enter their mobile number. Fonmoney detects the operator automatically.

2

Pay

Pay by credit card or Paysafecard — no need to create an account.

3

Done

The balance reaches the recipient’s phone in seconds. You receive a confirmation with the amount.

Frequently Asked Questions — Security and Trust

▸ Is Fonmoney safe for sending money?

Yes. Fonmoney is a regulated payment institution authorised by the Banco de España within the European Union. All transactions are processed through encrypted connections and we comply with the European Payment Services Directive (PSD2). Your money is protected at every step of the process.

▸ Is it safe to make a bank transfer online with Fonmoney?

Yes. We use end-to-end SSL encryption to protect your banking details. Every transfer goes through automated verification checks before it is processed. In more than ten years of service, the security of our customers has been our priority.

▸ What do customers think of Fonmoney?

Fonmoney has a rating of 4.2 out of 5 on Trustpilot, with more than 3,900 verified reviews. Customers highlight the speed of the service, ease of use and personal support. You can read all reviews on our Trustpilot page.

▸ How does Fonmoney protect my personal data?

Your personal data is stored on secure servers within the European Union and handled in compliance with the General Data Protection Regulation (GDPR). We do not share personal information with third parties unless it is necessary to process your transaction. You can request access to or deletion of your data at any time.

▸ How is customer support?

Our customer support team is available by email and through the contact form on the website. We respond during European business hours, usually within 24 hours. You can also check our FAQ section where you will find answers to the most common questions.

▸ What payment methods does Fonmoney accept?

For money transfers you can pay by credit card, bank transfer or MyBank. For mobile top-ups we accept credit card and Paysafecard. The available methods may vary depending on your country of residence.

What our customers say

“I have been topping up my mother’s phone in Cuba for over a year and it always arrives instantly. The process is simple and I do not have to search for alternatives.”

Yanelis R.

Canada · ★★★★★

“I needed to send money to Havana urgently and in less than 48 hours my family had received it. I was surprised by how fast and transparent the whole process was.”

Jorge M.

United Kingdom · ★★★★★

“I use Fonmoney for top-ups as well as transfers. I like that everything is on one platform and that I can pay by card without any hassle.”

Adriana C.

Netherlands · ★★★★★

More than 3,900 reviews on Trustpilot →
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