Learn how money transfer to Cuba works step by step
How does it work to transfer money from Europe to Cuba?
How does it work for the sender: the process of transferring money to Cuba is easy. Decide how you want to transfer money to Cuba:
Recharge AIS debit card
send money for cash pickup to Cuba or
transfer money to a Cuban bank account
Fill in the required information and pay for your money transfer. You can pay by credit card, Klarna direct banking or bank transfer.
How does it work for us: Fonmoney works closely with the Cuban banks and Fincimex to make sure your money transfer works fast and safe.
How does it work for the receiver: the receiver does not have to own a bank account to receive money transfers from Europe. All he or she has to do is pick up the AIS card or money transfer by showing an ID.
How does it work to transfer money to an AIS card from Europe?
Recharging an AIS debit card is the fastest way to send money to Cuba. Within 48 hours the recharge will be completed and your loved ones can use their AIS card in Cuba. Select the option 'Recharge AIS card' and fill in the AIS card number.
After you have made the payment we will take care of processing the transaction. We will transfer the money directly to the desired AIS card and your money will be available in Cuba within 48 - 72 hours.
As soon as the AIS card is recharged your receiver can use his or her AIS card in Cuba. It is possible to withdraw money at any ATM in Cuba and also pay in many shops and stores all over the island.
How does it work to create a new AIS card?
If your receiver does not yet have an AIS debit card you can get one for free with Fonmoney. Select the option 'create AIS card' and fill in personal data such as the full name, address and ID number of the receiver. Choose one of our FINCIMEX partner offices where the card is to be collected. As soon as you have paid the transaction, the new card will be provided and the receiver will be informed when it is ready to be picked up.
Fonmoney works with the Cuban finance institution FINCIMEX and the Cuban banks. Together we are trying to answer all AIS requests from Europe as soon as possible to make it possible for you to send money to your family and friends. You can request an AIS card anywhere in Cuba where there is a FINCIMEX location. In Havana, the card will be ready to be picked up within 25 days, in all other parts of Cuba it will take 45 days.
Once the AIS card has been created, the receiver can pick it up in the chosen FINCIMEX location by showing his or her ID. There are no costs for the receiver while pick up or use of the card.
How does it work to transfer money to be picked up in cash in Cuba?
Sending money to Cuba is very easy and quickly, you can even do it from home. To start a money transfer, you have to register with Fonmoney. Fill in a few receiver information and choose a payment method. As soon as we receive our payment we will process your transaction and your money will arrive in Cuba after a few days.
Our service is managed by our professional team and your transactions will be processed safely and as quickly as possible. Fonmoney works with FINCIMEX and the Cuban banks to ensure that the recipient receives the money without any problems.
A Cuban bank account is not necessary for this transaction. The cash transport usually takes 3 to 10 working days. If your recipient in Cuba does not pick up the money, it will automatically be returned to you after a period of 30 days.
How does it work to transfer money to a Cuban bank account?
If your recipient owns a bank account from Banco Popular de Ahorro or Banco de Metropolitano in Cuba you can also transfer money from your EUR or GBP account to a CUC bank account. To do so, you have to register, choose the option 'Bank transfer' for Cuba and fill in recipient information.
As soon as you made your payment we will take care of your transfer and make sure your money is transferred to the Cuban bank account in the fastest way possible. Fonmoney works with the Cuban banks to ensure that the recipient receives the money without any problems.
There are no costs for the recipient. Your money will be transferred to the CUC bank account in Cuba within 5 to 7 working days (take European and Cuban holidays into account).
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